Return and Refund Policy
Nobody is perfect, though we always strive to be. In the rare case that we make a mistake, we want you to have a worry-free experience. Notify us within 15 days of receiving your order and we will take care of you.
Our Print-It-Right Guarantee makes it quick and easy:
If your order contains items that are printed materially different than your final design or on incorrect products, we will reprint those incorrect pieces for you. We will also email you pre-paid shipping labels so that your return doesn’t cost you a dime.
If for any reason we try and are unable to reprint those pieces correctly, we will refund you those pieces. We will email you pre-paid shipping labels and you will be refunded upon receipt of your returned items.
For Standard Delivery orders, you may change or cancel your order within twenty-four (24) hours of submitting your order. For Rush Delivery orders (any order requiring faster delivery than a Standard Delivery order), you may not change or cancel your order.
How Quickly Does My Order Ship?
As a modern print company living in a deadline-driven world, we make it a point to communicate with our customers every step of the way. Your order will be delivered within 7-10 days. Simply let us know by e-mail if you'd like your order expedited and we'll take care of the rest. When your order is completed, an email confirmation containing your UPS or FedEx tracking information is sent straight to your email.
Do you have a minimum order number?
No! We proudly work with everyone from single individuals and mom-and-pop shops, to some of the world’s biggest and best companies, organizations, and groups. Whether you’re looking for 1 garment or 100,000, we’re happy to help.
We do offer Purchase Orders
We offer Purchase orders for groups or organizations.
Please contact us by email with the details of your project for price quotes
What Is A Purchase Order?
A purchase order is an official document that lists the terms of your purchase and guarantees payment for goods and services rendered by your organization. Your purchase order paperwork must list the quantity of goods and total price that your organization will pay, and must be signed by an authorized purchaser with your organization.